Find Answers To Common Questions

Check out our FAQs or reach out to us for additional help.

Collapsible content

What is eSIM?

An eSIM is an embedded SIM card available on eSIM-capable devices. It allows you to connect easily to a mobile network without needing a physical SIM card. With an eSIM, you can have multiple phone numbers on the same device or easily switch between networks. Also, with EzySIMWorld, you can get started with an eSIM in no time.

What is an eSIM Profile?

An eSIM Profile is a digital SIM profile that you must download to your eSIM-enabled device to connect to a mobile network without using a physical SIM card. You can activate an eSIM profile by downloading it from a mobile network operator and installing it on your device. After installing the eSIM profile, you can make calls, send text messages, and access the internet like you would with a standard SIM card.

What payment methods do you accept?

Visa, Mastercard, Apple Pay, Google Pay, Visa Electron, Maestro

How to order eSIM?

To get started with an eSIM from Ezysimworld, visit our website and purchase an eSIM-compatible starter pack. During checkout, be sure to select the eSIM option. Once your order is complete, you will receive an email with all the details and instructions for activating your service and installing the eSIM onto your device.

Am I eligible for an eSIM?

To be eligible for an eSIM, you must have a compatible device that supports eSIM technology. Check your device's eSIM compatibility.

eSIM-Compatible Devices

The Future of Cellular Connectivity

Apple iPhone

iPhone XS
2018
iPhone XS Max
2018
iPhone XR
2018
iPhone 11
2019
iPhone 11 Pro
2019
iPhone 11 Pro Max
2019
iPhone SE
2020
iPhone 12
2020
iPhone 12 Mini
2020
iPhone 12 Pro
2020
iPhone 12 Pro Max
2020
iPhone 13
2021
iPhone 13 mini
2021
iPhone 13 Pro
2021
iPhone 13 Pro Max
2021
iPhone 14
2022
iPhone 14 Plus
2022
iPhone 14 Pro
2022
iPhone 14 Pro Max
2022

Samsung Galaxy

Galaxy S22 Ultra
2022
Galaxy S22+
2022
Galaxy S22
2022
Galaxy Z Fold4 5G
2022
Galaxy Z Flip4 5G
2022
Galaxy Z Fold3 5G
2021
Galaxy Z Flip3 5G
2021
Galaxy S21 Ultra 5G
2021
Galaxy S21+5G
2021
Galaxy S21 5G
2021

Google Pixel

Pixel 4
2019
Pixel 4 XL
2019
Pixel 5
2020
Pixel 6
2021
Pixel 6 Pro
2021
Pixel 7
2022
Pixel 7 Pro
2022

Which devices support eSIM?

eSIM-Compatible Devices

The Future of Cellular Connectivity

Apple iPhone

iPhone XS
2018
iPhone XS Max
2018
iPhone XR
2018
iPhone 11
2019
iPhone 11 Pro
2019
iPhone 11 Pro Max
2019
iPhone SE
2020
iPhone 12
2020
iPhone 12 Mini
2020
iPhone 12 Pro
2020
iPhone 12 Pro Max
2020
iPhone 13
2021
iPhone 13 mini
2021
iPhone 13 Pro
2021
iPhone 13 Pro Max
2021
iPhone 14
2022
iPhone 14 Plus
2022
iPhone 14 Pro
2022
iPhone 14 Pro Max
2022

Samsung Galaxy

Galaxy S22 Ultra
2022
Galaxy S22+
2022
Galaxy S22
2022
Galaxy Z Fold4 5G
2022
Galaxy Z Flip4 5G
2022
Galaxy Z Fold3 5G
2021
Galaxy Z Flip3 5G
2021
Galaxy S21 Ultra 5G
2021
Galaxy S21+5G
2021
Galaxy S21 5G
2021

Google Pixel

Pixel 4
2019
Pixel 4 XL
2019
Pixel 5
2020
Pixel 6
2021
Pixel 6 Pro
2021
Pixel 7
2022
Pixel 7 Pro
2022

The QR code is not working

If you cannot scan the QR code, or if your QR code is not working, you can manually enter the details on your eSIM- compatible mobile device to download the profile. Here's how:

FOR IOS:

  1. Go to Settings > Cellular > Add Cellular Plan.
  2. Select “Enter details Manually.”
  3. Type in the SM-DP Address, Activation code, and Confirmation code provided by Ezysimworld Mobile.
  4. Click “Add Cellular Plan.”

FOR ANDROID:

  1. Go to Settings > SIM card manager > Add Mobile Plan.
  2. Select the device (Phone).
  3. Scan the QR code, and select “Enter code instead” on the next screen.
  4. Type in the SM-DP Address, activation code, and confirmation code provided by Ezysimworld Mobile.
  5. Add plan to the Phone.